Gateway Logistics:
22 Hours Saved Weekly,
18% Lower Maintenance Costs

Three Managers Spending Their Days on Work That Shouldn't Need Humans

Gateway Logistics runs 47 trucks on the I-270 corridor. They had a working TMS, telematics data coming in from every vehicle, and experienced dispatch managers who knew their operation well. What they didn't have was any of that information talking to each other in a useful way.

Compliance reports got assembled by hand from exports. Fuel variance meant someone opening five spreadsheets and doing math. Maintenance alerts existed inside the telematics platform but nobody had time to review them systematically. The managers were competent. The work just kept piling up in a way that didn't need to.

• Hours-of-Service compliance was a manual job. Each manager spent 2+ hours per week pulling HOS data, formatting it, and verifying it against logs. That's 6+ hours a week across the team just on reporting that could be automated.
• Maintenance was reactive, not predictive. Telematics data included engine diagnostics and mileage triggers but there was no process to act on it before something broke. Trucks were getting repaired, not prevented from breaking down.
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  Fuel variance reports came together by hand. Fuel cost tracking required pulling from multiple card transaction systems, reconciling against route data in the TMS, and manually identifying drivers or routes showing variance. Nobody had time to do it well.
• No weekly ops visibility without effort. Leadership had to ask for a summary and wait for a manager to compile one. There was no automatic picture of how the fleet was performing week over week.