Michai Media / a vertical AI systems firm. Established in St. Louis.2 slots open · Q2 2026

Intelligent systems.
Real-world impact.

We build the operating system of your industry. Private infrastructure. Agentic labor. Industry-native software shipped to production. Two engagement slots per quarter.

Audit $10K·Systems $25K+·Industry OS $250K+·Labs bespoke
— established St. Louis·48 builds shipped·7 industries·99.98% uptime·27 languages served
Operations panel · live demo
Voice · memory · streaming
Kira· Studio operations AI
Live · Claude Sonnet 4.6

Kira answers our phones, runs the studio, and texts us when something needs a human. She's also a live demo of what we ship. Talk to her, then build one for your business.

The Michai Index / live

An operating business.
Not a portfolio page.

Productized12Catalog live
Operator-run5In production
Uptime99.9%+Contractual
Response24 hrGuaranteed
Industries7+Deepening
Name1Joshua Black
01Catalog
0
Productized offerings
Audit to enterprise copilot
02In
0
Operator-run products
ProChair, LoadLadder, Vulcan, Pulse, Proxxi
03Contractual
0.0%+
Uptime target
Platform-tier SLA
04Guaranteed
0 hr
Response time
Every inquiry, every time
05Deepening
0+
Industries served
Healthcare to logistics
06Joshua
0
Name on every engagement
Operator-led, not account-managed
Auto-updated · Source: studio telemetryMichai Media · St. Louis · Global
— The brand

What we stand on.

Five principles that run through every engagement we take. We don't ship decks or demos. We ship systems that run.

01

Innovation

We push the limits of what AI can actually ship into production.

02

Performance

Built for speed. Systems that run at production scale, not demo scale.

03

Automation

Smarter systems. Greater results. Humans freed to do what only humans should.

04

Scalability

Solutions that grow with you. From first agent to industry operating system.

05

Impact

We drive measurable business results. Every engagement tracked in dollars and hours recovered.

Core engagements

AI systems that
run the business.

Custom AI, autonomous agents, and voice systems — built to spec, shipped to production, tuned post-launch. Every engagement starts with a paid audit that rolls forward as credit.

Platform plays start at $150K. Compliance-grade infrastructure at $200K+. See the full twelve offerings or start a scoped engagement.

— Featured caseVoice Agent · Service business · Midwest

Weekend one.
Eleven bookings. Zero humans.

A specialty contractor losing 40% of inbound calls. Fourteen-day voice agent build. The first weekend after launch, the agent handled 34 calls and booked 11 consultations — while the receptionist slept.

— Outcomes · Q1
11
Bookings in weekend one
Zero human intervention
$148K
Added revenue · quarter one
Tracked, attributed, audited
60%
Calls handled E2E
Balance routed with context
<48s
Avg handle time
Down from 4m 10s industry baseline
01 · Before
  • Missed 40% of calls
  • Paper scheduling
  • Receptionist 9–5 only
02 · Scope14 days
  • 14-day voice agent build
  • Calendar + CRM integration
  • HIL review for edge cases
03 · Shipped
  • 24/7 call coverage
  • Booking confirmation SMS
  • Weekly coaching loop
04 · Compound
  • +SDR agent month 3
  • +Call intel month 4
  • +Review loop month 5

That was the moment I stopped asking whether AI was ready.
My receptionist picked up exactly zero calls that weekend.

Marcus R.Founder · Specialty contractorVoice Agent
— Representative outcomes

The shape of the work,
from the operator's side.

Composite of engagements, anonymized for NDA. Every quote reflects a real project, real outcome. Named references available on request.

We shipped the voice agent on a Friday. By Monday it had handled 34 calls and booked 11 consultations. My receptionist picked up exactly zero of them. That was the moment I stopped asking whether AI was ready.

Marcus R.
Founder · Specialty contractor · Midwest
Voice Agent
+11 booked consults in weekend-one
All feedback
— Trust layer

Shipped with the receipts.

Every production system ships with compliance posture, audit trails, and human-in-the-loop paths. Your legal and IT team gets what they need.

HIPAA-aware
PHI handling · HIL review · audit logs
SOC2-aligned
Access controls · change mgmt · monitoring
GDPR-ready
Data residency · right-to-delete · DPAs
Private-cloud
BYO VPC · AWS / GCP / Azure
Full audit trail
Every model call · searchable · exportable
HIL by default
Human-in-the-loop review paths
Process

Five phases.
No theater.

01Phase

Scope

We interrogate the business before we touch Figma. Outputs: a scope of work you could hand to any team.

Business model breakdown
System map
SoW + fixed quote
02Phase

Architect

System design, data model, and surface map. The hard thinking happens here so implementation is mechanical.

Architecture doc
Data model
Surface map
Stack decisions
03Phase

Design

Interface systems, not screens. Every pattern is reusable, every component is a decision.

Design tokens
Core surfaces
Interactive prototype
04Phase

Build

Production engineering. TypeScript, typed APIs, real tests, real monitoring. Daily build logs.

Production app
CI/CD
Monitoring + alerts
Docs
05Phase

Compound

Post-launch we optimize what shipped and expand what's working. Retainer or engagement-based.

Growth instrumentation
Iteration cycles
New surfaces as earned
Every tier

Built for every size of operator.
From solo to Series B.

The work looks different at every tier — a $3,500 voice agent for a solo contractor and a $180,000 marketplace for a funded team draw from the same studio, the same playbook, the same bench.

01 · Gateway
$10K – $15K

The paid AI Readiness Audit. Every engagement starts here — even enterprise ones. You walk away with a scoped plan whether we build it or not.

Start with the audit →
02 · Core Build
$25K – $200K

Custom AI systems, autonomous agents, voice platforms, workflow automation, and revenue engines — where most of our work lives.

Core offerings →
03 · Platform & Enterprise
$150K – $1M+

Industry OS plays, data & RAG infrastructure, compliance-grade AI for regulated industries, and fractional CAIO retainers.

Enterprise →
Live · production

Telemetry from
live systems.

Anonymized event stream from systems we've shipped. Voice agents handling calls. SDR agents running sequences. Ops events from our operator-run products. Right now.

LIVE · SHIPPED · RUNNING
Panels3 feeds
Events today3,847+
Systems live48
voice · call feed
+1 / 90s
CALL
call.handledvoice-agent / prochair
48s
BOOK
booking.confirmedvoice-agent / vulcan
+1 consult
CALL
call.handoffvoice-agent / acme-dental
to human
BOOK
slot.bookedvoice-agent / prochair
Thu 3p
CALL
intent.qualifiedvoice-agent / vulcan
A-tier
CALL
call.handledvoice-agent / acme-dental
62s
sdr · outbound
+1 / 2.4s
RUN
research.completesdr-agent / saas-client
142 leads
POST
sequence.sentsdr-agent / saas-client
38 emails
RUN
reply.classifiedsdr-agent / re-shop
positive
JOB
meeting.bookedsdr-agent / re-shop
+1
POST
followup.sentsdr-agent / saas-client
17 emails
RUN
ICP.matchsdr-agent / legal-firm
92%
ops · revenue + jobs
+1 / 1.6s
PAY
payout.sentstripe / prochair
+$2,148
JOB
job.completedvulcan / dispatch
$3,200
POST
load.bookedloadladder / match
load-4821
RUN
rec.generatedpulse / recommender
DoorDash
JOB
lead.scoredvulcan / dispatch
A-tier
PAY
invoice.paidstripe / vulcan
+$5,400
POST
match.createdproxxi / radar
2 new
JOB
margin.trackedloadladder / margin
31.4%
Operator briefings

Build notes from the studio floor.

One email every other Thursday. What we're building, what we're shipping, what's working in AI systems right now. No fluff. No sales.

Subscribe · free
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FAQ

Questions we get asked.

Per engagement. We quote after scope, not before. Production builds start at $25K. Most fall between $50K and $250K. Enterprise systems scale up from there.

— / Engage

If it needs to be built well,
build it with us.

Three doors. Pick the one that fits. Nobody gets turned away for size, stage, or budget.

Engagements from $10K · 7 countries · Built in St. Louis