Unify the register, the website, and the kitchen.
We build hospitality stacks that connect Clover or Square in-store with online ordering, delivery, loyalty, and back-office reporting.
- ●Online orders in one system, in-store in another
- ●Menus out of sync, margins buried, tips unclear
- ●Third-party delivery eating your margin
- ●Loyalty and rebooking leaking every week
- ●Clover or Stripe POS wired into a single commerce layer
- ●Online ordering, loyalty, and reporting from one stack
- ●Margin visible per item, per channel, per hour
- ●Customers who come back — tracked and reactivated
AI Front Desk & Intake Systems
A production intake layer that answers, qualifies, schedules, updates the CRM, and escalates intelligently across voice and digital handoffs.
Operations Automation & API Layer
A connected operating layer spanning workflows, APIs, integrations, data, internal tools, and human controls—built around one expensive business constraint.
Industry OS
Vertical platform plays. We build a complete operating system for one industry at a time — sellable, licensable, and positioned to compound into a recurring-revenue product. Bluecrest-style.
Michai Media is based in St. Louis and works with restaurants & hospitality operators across the United States. Discovery, delivery, and operating reviews are structured for remote teams, with on-site work when the engagement genuinely requires it.
Our home market, operating context, and direct local service area.