Qualified demand visibility
The share of commercially relevant search demand where the business is meaningfully present, segmented by service and market.
Search performance data and a maintained service-market demand set
Six metrics, four evidence grades, and one complete chain from qualified demand to booked work. Public so operators, agencies, and leadership can judge the same commercial reality.
Rankings are evidence of visibility. Traffic is evidence of attention. Neither is the commercial outcome. This standard connects both to qualified demand, operating progression, and booked revenue without hiding attribution limits.
A team may add diagnostic metrics. It should not remove a commercial stage and still claim end-to-end revenue measurement.
The share of commercially relevant search demand where the business is meaningfully present, segmented by service and market.
Search performance data and a maintained service-market demand set
Qualified phone, form, text, and booking inquiries divided by attributable organic sessions or landing-page entries.
Analytics, call tracking, form events, and qualification disposition
The share of inbound opportunities answered live or recovered within the business's defined response window.
Telephony and intake logs with spam and existing-customer calls excluded
Qualified inquiries that become scheduled or issued estimates, reported by service, market, and source cohort.
CRM opportunity stages with stable timestamps and loss reasons
Booked revenue attributed to organic-origin opportunities divided by qualified organic inquiries.
CRM and financial system reconciliation using the declared revenue date
The recurring rate at which new jobs, expert knowledge, media, reviews, and local proof enter the search system.
Editorial and evidence registry with market and service tags
Source events reconcile across search, analytics, intake, CRM, and financial systems with documented exceptions and stable definitions.
The major stages connect through durable identifiers or controlled source rules, but some revenue or offline events require manual reconciliation.
Stage totals are available from separate systems and can support trend decisions, but person- or opportunity-level continuity is incomplete.
Traffic, lead, or revenue claims depend on changing definitions, unqualified totals, anecdote, or source rules nobody can reproduce.
Publish the inclusion, exclusion, timestamp, source, and owner for every reported metric.
Show service mix, market, capacity, seasonality, material releases, and known tracking breaks beside the trend.
End every review with no more than three actions, their owners, acceptance criteria, and expected leading signal.
The model exposes the assumptions. The scorecard playbook turns them into a repeatable monthly operating review.